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Staff Officer (Life Cycle and Operations Spt)

  • BICES Group Executive
Brussels, Belgium
Application Deadline: July 27, 2024
  • BICES Group Executive
Brussels, Belgium
Application Deadline: July 27, 2024


Headquarters Allied Joint Force Command Norfolk (JFCNF) provides a resilient, static Joint headquarters to plan, prepare and conduct operations across all domains in peacetime, crisis and conflict, in order to support NATO’s three core tasks, at the Joint Operational level, as directed by SACEUR.

The Support Directorate is responsible for planning, directing, monitoring, assessing and coordinating Support staff functions. It assists and provides advises on policy matters and in the execution of all support activities, including provision of regional focus. Directs and oversees all J1, J4, J6 activities.

The J1 Division is responsible for planning, preparing, executing and developing the human resources plans and programmes. This includes determining workforce requirements, organizational design, and force structure management in support of JFCNF and its supported entities and in support of operations in peacetime, crisis and conflict, and exercises.

The Civilian Personnel Branch develops, plans, executes, and implements policies & procedures pertaining to procurement/recruitment, life-cycle management, training, remuneration, deployment and separation of civilian staff.

The incumbent supervises and manages the complete life-cycle administration and recruitment of all assigned (categories of) civilian personnel and when tasked, manages a civilian HR office in the theatre of operations or in a reach-back setting, oversees and manages/administers civilians involved in Alliance Operations and Missions (AOMs).


  • Supervises and manages the complete HR life-cycle administration and recruitment of all assigned (categories of) civilian personnel;

  • Interacts with commanders/activity chiefs regarding the proper organisational utilisation of assigned civilians;

  • Intervenes with commanders/activity chiefs with corrective measures (organisational and/or individual) regarding the utilisation of assigned civilians (resources);

  • When tasked, establishes a civilian HR office in theatre at start of operations or in a reach-back setting;

  • Interprets and proposes changes to civilian personnel policies and directives;

  • Directly assists in negotiating conditions of employment / host nation collective labour agreements for local employed personnel;

  • Fulfils the role of the Contract Officer’s Technical Representative for local Medical Consultancy;

  • Directly assists in establishing conditions of employment in area of operations;

  • Counsel’s staff and supervisors regarding conditions of employment;

  • Assists in preparing civilian-related budget submissions (HQ and operational);

  • Manages the execution of all aspects of the deployment of civilians to an area of operations, including readiness preparation and training, force employment planning, actual deployment, re-deployment;

  • Oversees the deployment of civilians from other NATO Bodies to AOMs that fall under the responsibility of the JF HQ;

  • Proposes new policies and revisions to existing ones regarding the readiness of civilians for AOMs in general and for mission-specific cases;

  • Proposes new policies and revisions regarding the conditions of employment of civilians (international and local status) in support of AOMs;

  • Participates in ACO and other Working Groups for own functional area HR issues and operational planning;

  • Legally accountable for the employment contracts and contract terminations for all civilian Staff employed by the organisation;

  • Holds delegated authority to commit the organization to funding obligations - making commitments to spend money;

  • Authorised to make decisions with in own functional area and also with coordination within HQ and with counterparts in lateral, subordinate and superior HQs. Decisions affect the commitment of the command to a course of action. Authority to task and intervene to adjust the day to day work priorities of the assigned functional area staff.


  • University Degree  in human resources management, business administration, law, social sciences, or related field, or Higher Secondary education and completed advanced vocational training  in that discipline leading to a professional qualification or professional accreditation with 5 years post related and 2 years function related experience;

  • Minimum five years of professional experience in HR management in progressively responsible professional positions, preferably including experience in administration of expatriate personnel;

  • Three years experience in the management of a HR team (5-10 employees) covering the full range of HR roles & task to include recruitment and employee  development;

  • Experience in Military and Civilian personnel administration to include: benefits, compensation; entitlements; awards and decorations;

  • Experience in Military and Civilian personnel operations to include: distribution and assignment of military personnel; professional development; promotions; retention; and separations; employee relations advisory services; qualification determinations; classification of positions; retirement counselling and processing; employee development; labour relations; and administration of  performance management process.


English - SLP 3333 - (Listening, Speaking, Reading and Writing).


  • Mediation/Counselling skills;

  • Labour relations;

  • Experience in change and project management;

  • Proven experience with HR automation;

  • Experience in the application of Host Nation (USA) labour law;

  • Proven managerial HR experience in Host Nation (USA) civil servant employment conditions application;

  • Resource Management Education Programme (RMEP) Course (ETE-FI-2708) provided by NATO - School Oberammergau (NSO);

  • NATO Orientation Course (ETE-MW-3834) provided by NATO - School Oberammergau (NSO);

  • NATO Crisis Management Course (JPL-OP-2553) provided by NATO - School Oberammergau (NSO).


Personal Attributes

  • Achievement: Creates own measures of excellence and improves performance;

  • Conceptual thinking: Clarifies complex data or situations;

  • Customer service orientation: Cakes things better for the customer, addressing underlying customer needs;

  • Initiative: Plans and acts up to a year ahead; Leadership - positions self as the leader; Teamwork - works to build commitment.

Managerial Responsibilities

  • Manages and directs the Life Cycle Management & recruitment Office that includes by A and B grade staff. Represents CPB on planning or working groups to include higher HQ level. Acts as the Civilian HR office representative during deployment. Oversees the acquisition, administration and life-cycle management of Civilian Staff (International Civilians (NICs), Local Wage Rate (LWR), Temporary Staff and Consultants as well as mission civilians working in support of Alliance Operations & Missions (AOMs). Maintains contact with HR counterparts of other NATO Bodies (NBs) for discussing and dealing with matters related to the deployment of NATO Civilian Staff.

Professional Contacts

  • Maintain regular professional contacts with representatives of other functional areas in the organization, such as the Financial Controller, the Line Commanders, the Legal Advisor, thus potentially committing the CHRM to a specific course of action;

  • Required to liaise with other HR professionals within the headquarters and NATO-wide, when required, to ensure standardisation of HR policies regarding the treatment of civilians;

  • Acts as primary point of contact for the Civilian Staff Association, representing international status employees, and for the National Workers Representatives, representing local status civilians;

  • Maintains professional contacts with local authorities regarding employment matters, e.g., tax, customs, labour office, host nation ministries, alien registration, and other community officials and Medical Insurance Company;

  • Assists or represents the Civilian Personnel Branch Head in meetings or on boards concerning civilian HR matters.

Contribution to Objectives

  • Successful performance of duties in the management and administration of civilian human resources, to include performance management, staff development, crises resolution, discipline, and providing advice to managers, directly affects the ability of served NATO entities to properly execute work and reach established objectives.;

  • Ability to propose and implement policy changes directly affects the Organisation’s performance and ability to keep up with a changing environment;

  • Success in resolving disputes among employees and/or between employees and management directly affects the Organization’s ability to execute work and reach established objectives.


The successful applicant will be required to apply for and receive a NATO Secret Security Clearance prior to final confirmation of contract and commencement of employment.

The incumbent may be required to undertake deployments in support of military operations and exercises, and/or TDY assignments, both within and without NATO boundaries. Such operational deployment may exceed 30 days duration up to 183 days in any period of 547 days and may be on short notice. For NATO International Civilian staff, acceptance of an employment contract linked to this post constitutes agreement to deploy in excess of 30 days if required.


Serving NATO International Civilian staff will be offered a contract in accordance with the NATO Civilian Personnel Regulations.  Newly recruited staff will be offered a three year definite duration contract.

Notes for Candidates

The JFC Norfolk Website gives full details on the eligibility criteria and application processes to be adopted by all candidates. However, candidates should particularly note:

Please answer each of the pre-screening questions completely in English. Expressions such as: “please see attached CV, please see annex, please see enclosed document, etc” are not acceptable; this is a cause of immediate rejection of the application.

Particular attention should be given to Education and Experience section of your application form, which should be populated with details of your career to date and educational achievements and certifications as they relate to your application.

The candidature of NATO redundant staff at grade A3/NG17 will be considered with priority.

NATO will not accept any phase of the recruitment and selection prepared, in whole or in part, by means of generative artificial-intelligence (AI) tools, including and without limitation to chatbots, such as Chat Generative Pre-trained Transformer (Chat GPT), or other language generating tools. NATO reserves the right to screen applications to identify the use of such tools. All applications prepared, in whole or in part, by means of such generative or creative AI applications may be rejected without further consideration at NATO’s sole discretion, and NATO reserves the right to take further steps in such cases as appropriate.
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