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Receptionist

  • JLL - Jones Lang LaSalle
Brussels, Belgium
Full-time
Published:
  • JLL - Jones Lang LaSalle
Brussels, Belgium
Full-time
Published:

We are looking for a Receptionist for our Integrated Facility Management business line on our Amazon account dedicated team.

ABOUT JLL:

We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.

If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives.

You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!

ROLE PURPOSE:

The Receptionists team are the owners of the internal and external visitor experience. The role exists to provide the highest possible standards of engagement with our internal and external customers through all front-of-house and meeting & event services. Whilst providing front of house services is a key deliverable, the team is also responsible for standards of presentation, administration and delivery of all meeting and events services and areas, so will work in a variety of settings. Receptionist must be customer and quality obsessed, demonstrate a high level of security awareness at all times and have clear knowledge of all onsite emergency and evacuation procedures.

WHAT THIS JOB INVOLVES:

  • Take ownership of the internal and external visitor experience, to ensure all interactions leave the customer with a positive, memorable experience;

  • Delivery of all core front of house services such as sign-in, badging, luggage, lost and found and deliveries;

  • Receive, direct and relay telephone, email and other queries via front of house;

  • Greet, assist and direct candidates/new hires/visitors and the general public appropriately;

  • Undertake physical setup of meeting and event spaces, in line with team guidelines and EHS considerations;

  • Monitor meeting room environments including furniture, signage, equipment, temperature, fabric and consumables, ensuring fine detail is captured;

  • Create and efficiently maintain up-to-date outlook, conference room finder and SharePoint room booking systems for the identified meeting and event spaces;

  • Daily liaison with one-team partners such as security and janitorial teams on the coordination of meetings and events;

  • Play a key part in supporting onsite space audits and walk-the-store processes;

  • Support and cover other facilities team services as required, such as Trouble Ticket requests, incoming/outgoing mail and courier services, site inspections, and one-off or administrative tasks.


TO APPLY YOU NEED TO BE/HAVE:

  • Experience in reception, concierge or related field;

  • Previous catering or hospitality experience will be a plus;

  • Fluency in English and local language;

  • Outstanding customer service skills with the ability and confidence in communicating to customers at all levels, both written and verbal;

  • Ability to maintain professionalism at all times and be an ambassador of the team.


WHAT YOU CAN EXPECT FROM US:

  • You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things;

  • Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay;

  • Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you.


Apply today at jll.com/careers.

JLL PRIVACY STATEMENT:

When you visit JLL websites, JLL may collect information related to those visits, without you actively sending that information. This information may include, for example, the internet browser you are using, your access device’s operating system, the language in which that system presents information to you, your IP (Internet Protocol) address, the web search that took you to the JLL website, the web pages and advertisements displayed to you, and the links you click on.

For additional details please see JLL's Global Privacy Statement or our career site pages for each country.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here.
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