DESCRIPTION:

At Uni Systems, we are working towards turning digital visions into reality. We are continuously growing and we are looking for a Service Desk Banking Agent to join our UniQue team!

WHAT WILL YOU BE BRINGING TO THE TEAM:

The primary tasks/deliverables for this position shall be to:

• Build and maintain test plans and cases for the institution's work products (workflows, SharePoint updates, application changes):

1. Plan and execute testing processes;


2. Write and validate test cases/scripts.

• Conduct functional testing to ensure compliance with requirements;


• Identify and track defects; re-test fixes;


• Discuss issues with staff and provide solutions;


• Optimize testing and improve team processes;


• Maintain test documentation;


• Assess risks of changes/updates;


• Propose ideas to enhance product quality;


• Analyze test results and provide formal feedback;


• Clarify requirements with customers and business analysts;


• Handle any additional requirements as needed;


• Participate in daily coordination and ad hoc meetings.

REQUIREMENTS:

What will you need to succeed in this position?

• An MSc/BSc in Computer Science or related scientific discipline;


• Previous professional experience, skillsets, training of at least focused on the tasks above;


• Any formal certification training information, related to the position tasks, will be an advantage;


• An advanced level of English both for oral and written;


• An active Security Clearance of NATO level is mandatory.

At Uni Systems, we are providing equal employment opportunities and banning any form of discrimination on grounds of gender, religion, race, color, nationality, disability, social class, political beliefs, age, marital status, sexual orientation or any other characteristics. Take a look at our Diversity, Equality & Inclusion Policy for more information.