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On-boarding Manager

  • European dynamics
Brussels, Belgium
Full-time
Published:
  • European dynamics
Brussels, Belgium
Full-time
Published:

DESCRIPTION:

We currently have a vacancy for an On-boarding Manager fluent in English, to offer his/her services as an expert who will be based in Brussels, Belgium. The work will be carried out either in the company’s premises or on site at customer premises. In the context of the first assignment, the successful candidate will be integrated in the Development team of the company that will closely cooperate with a major client’s IT team on site

YOUR TASKS:

  • Customer relationship management aiming at the adoption of digital solutions;

  • Creation of stakeholder maps or similar;

  • Creation of adoption dashboards and reports;

  • Resolving stakeholder complaints quickly and efficiently;

  • Contributing to the success of digital projects and initiatives by keeping stakeholders updated to ensure their adoption of digital solutions;

  • Manage the implementation of information systems to meet identified business needs, acquiring and utilising the necessary resources and skills, within agreed parameters of cost, timescales, and quality;

  • Close cooperation with the wide variety of services involved in developing communication activities, training & documentation.


REQUIREMENTS:

  • University degree in IT or relevant discipline, combined with minimum 8 years of relevant working experience in IT;

  • Good knowledge of information systems lifecycle and software development methodologies (e.g. RUP, Agile);

  • Good knowledge of the management of large-scale business workflow application testing projects;

  • Good experience with quality procedures;

  • Good experience with dissemination of information related to e-domains;

  • Knowledge of customer relationship management practices and tools;

  • Knowledge in using tools to build stakeholder maps as well as adoption dashboards and reports;

  • Experience in the use of Atlassian collaborative tools (e.g., Confluence and Jira) and Microsoft Office Tools (e.g., PowerPoint);

  • Experience in using of Content Management Systems: Confluence, SharePoint

  • Experience in the set-up and coordination of ICT editorial teams working on IT and business content, set-up and monitoring of editorial processes;

  • Good understanding of business requirements vs. IT developments for the drafting of dissemination content;

  • Good knowledge of the management of collaborative end user information technologies and experience in (or familiarity with) the IT domain would be considered as a plus;

  • Excellent command of the English language, French would be an asset.


BENEFITS:

If you are seeking a career in an exciting, dynamic and multicultural international environment with exciting opportunities that will boost your career, please send us your detailed CV in English, quoting reference: (17099/05/24).

We offer a competitive remuneration (either on contract basis or remuneration with full benefits package), based on qualifications and experience. All applications will be treated as confidential.

You may also consider all our other open vacancies by visiting the career section of our web site (www.eurodyn.com) and follow us on Twitter (@EURODYN_Careers) and LinkedIn.

EUROPEAN DYNAMICS:

European dynamics is a leading Software, Information and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1000 engineers, IT experts and consultants (around 3% PhD, 36% MSc and 53% BSc or equivalent). We design and develop software applications using integrated state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies and national government Administrations in 40 countries and 4 continents..

As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.

European dynamics adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published in www.eurodyn.com/privacy. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorise ED to process your personal data for the purposes of the company's recruitment opportunities, in line to the Policy.
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