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ICT Networks Specialist

  • ENTSO-E
Bruxelles, Belgium
Full-time
Published:
  • ENTSO-E
Bruxelles, Belgium
Full-time
Published:

ABOUT ENTSO-E:

ENTSO-E is the European Network of Transmission System Operators for Electricity. We coordinate the cross-border system operations, system development and electricity market activities of the 40 electricity transmission system operators (TSOs) which cover 36 countries. The ENTSO-E Secretariat in Brussels provides support on technical, market and policy developments for all European TSOs in their cooperation with each other, in their joint fulfilment of their legal mandates, and in the intensive interactions with EU decision-makers, regulatory agencies, associations representing network users and other stakeholders.

If you are interested in having an active role in the energy transition, you should consider joining ENTSO-E. We are a dynamic European association working on important and exciting projects of the electricity sector with the commitment to support the efforts towards a carbon-neutral power system. At ENTSO-E, you will contribute to building the world’s largest integrated electricity market – impacting not only those in the energy sector but also Europe’s overall economy, today and in the future!

JOB DESCRIPTION:

We are looking for a highly professional and skilled ICT Networks Specialist, passionate about the European electricity market and the energy transition? Are you ready to interact at the highest level within an international and future thinking organisation? If yes, ENTSO-E is the right place for you.

You will work in the ENTSO-E Secretariat in Brussels in the ICT section, reporting directly to the Communication Networks (CN) Manager.

In this role, you will cooperate with ICT network experts, application owners, project managers or business contacts from our member TSOs all around Europe. With your background in ICT networks, you will provide essential support to ICT colleagues or business partners. You will also support colleagues or business partners without an IT background to understand topics related to the Communication Networks using non-technical language. Therefore, strong communication skills enhanced with diplomatic essence and the ability to adapt your style to different audiences is of high importance for this role.

The role of the ICT Networks Specialist is not a hands-on role and is suitable for people with adequate technical experience who are looking to transition into, or already working in, a project / network coordinator or network service delivery role without direct technical involvement.

You will have the opportunity to work in a hybrid model, allowing for a blend of remote and in-office work to support a good work-life balance. Travels to participate in meetings or workshops of 1-2 days per month may be required.

YOUR RESPONSIBILITIES:

You will contribute to the Association work mainly in the areas of ICT Networks and especially the Pan-European Physical Communication Network (PCN) that connects most of the ENTSO-E’s members. Responsibilities may be subject to change depending on the evolution of priorities and projects. The following responsibilities and tasks are foreseen:

  • Coordinate the resolution of complex technical issues and follows up until resolution is confirmed;

  • Coordinate internal and external network engineers to ensure that delivered solution meets requirements, specifications, timelines and business expectations;

  • Collaborate with applications’, business and IT communication network experts’ teams within ENTSO-E or TSOs to discuss, understand and clarify requirements and develop implementation plan for the onboarding of a new service or amendments on the already existing services;

  • Organise and coordinate the onboarding process of new services on the network starting from the requirements collection to the new services activation and hand over to operations;

  • Produce and maintain up to date any technical and non-technical network related documentation such us procedures, guidelines, design documents and any as built documentation is required to progress the activities in his/her area of responsibility;

  • Contribute to the preparation of procurement related documentation;

  • Organize feedback collection from all entities participating in the network and analyses/summarizes the received feedback as appropriate;

  • Participate in the regular weekly calls representing ENTSO-E CN team and provide updates on the activities in his/her responsibility;

  • Contribute to planning activities and provide expertise opinion to projects or solutions related to the communication networks;

  • Contribute to the reporting related to the network activities and projects requested by different ENTSO-E bodies and groups;

  • Report and work closely with the ENTSO-E’s Communication Networks Services Manager to ensure alignment on the ongoing activities.


YOUR PROFILE:

We are looking for someone with the following skills and abilities:

  • University degree in information technology is expected;

  • Experience in the ICT networks/infrastructure area and/or experience working closely with telecom Service Providers troubleshooting issues on international links provided by multiple service providers;

  • Any Cisco certification is a plus;

  • Good understanding of IT Service Management processes (incident, change management, etc.);

  • Experience in working with local and remote teams;

  • Excellent writing and oral communication skills in English with ability to deal with large groups of stakeholders, actively listen, negotiate, influence, resolve conflicts, build trust and consensus;

  • Motivation and ability to work in a dynamic and multi-cultural environment;

  • Committed with ability to work across multiple projects and against tight deadlines;

  • Experience working in one of the ENTSO-E TSO members, or with large groups of stakeholders is a plus.


OUR OFFER:

Our people are truly at the heart of our association. You will be part of a multinational and multi-cultural environment, with colleagues from over 30 different nationalities. We believe in a diverse and inclusive workforce which allows us to create an environment where we learn from each other and develop together. We strongly believe in continuous learning and offer a broad range of training and development opportunities to our employees. We are a hybrid workplace and offer a maximum of flexibility enabling to have a good balance between remote working (from Belgium) and engaging physically with colleagues.

We offer market competitive compensation and an extensive benefit package, with excellent insurance coverage for you and direct family members (such as hospitalization, supplemental medical plan). You will benefit from group insurance and travel insurance. You will have the opportunity to participate in a Flexible Benefits Plan to choose for those benefits that create the best value for you.

Additionally, we offer employees from our TSO Members the chance to apply for secondment opportunities, further enriching your experience and expanding your horizons.

INTERESTED:

Please submit your application, consisting of a curriculum vitae and a motivational letter, on the ENTSO-E career site. Replies will be handled in strictest confidence.

ENTSO-E is an equal opportunities employer and does not discriminate on the grounds of age, disability, marital status, gender, sexual orientation, race, religion or political beliefs.
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