BACKGROUND:

Euractiv is an independent pan-European media network specialising in EU policies. Our primary goal is to foster policy debates among EU stakeholders, including governments, businesses, and civil society groups. We provide comprehensive coverage of policy processes leading up to decisions, presenting the issues in a neutral manner without taking sides.

Euractiv is part of Mediahuis, a publishing company with assets in Belgium, the Netherlands, Ireland, Luxembourg and Germany. Mediahuis publishes across a wide range of formats – from newspapers and magazines to television, radio and online media. More about Mediahuis and Euractiv here.

WHAT ARE THE BENEFITS OF WORKING AT EURACTIV?

You will be working in a vibrant international media office, in a multicultural team, full of talented colleagues you can learn from. You will be in the middle of EU affairs, both physically (our office is in the EU quarter) and through your work. You will be able to bring your contribution to one of the most respected EU affairs media in Europe and bring our news, multimedia content and newsletters in front of Euractiv’s influential readers.

DUTIES AND RESPONSIBILITIES:

Under the guidance and direct supervision of the IT director, the ICT Assistant is expected to provide technical assistance to office staff as needed, resolve network problems promptly and accurately, initiate process improvements to better answer user demands, troubleshooting of all ICT equipment and other related tasks assigned to him/her and support, maintain and update the organisation’s online applications.

SUMMARY OF KEY FUNCTIONS:

• Assist in any ICT related task assigned by the ICT director;


• Coordinate with the IT team and other service support providers to effectively resolve incidents and requests, both hardware and software (connectivity problems, solve help desk support requests, etc.);


• Ensure day-to-day functionality of all computing resources (Active Directory, WIFI access points, video conferencing facilities, etc.);


• Upgrade and reimage computer hardware and application software as required;


• Manage users in Google Workspace, in the badge/key card system & provide IT Services orientation for Employees (Email, printers, etc.);


• Write and keep documentation updated required for the applications;


• Support Euractiv events team by managing on-premise audiovisual systems;


• Assist in supporting, updating and managing Euractiv’s online applications.

Competencies & Required Skills:

• Basic understanding of TCP/IP, networking;


• Good knowledge of Windows Server, Active Directory and Google WorkSpace;


• System administration of Windows operating systems;


• Knowledge of audiovisual systems for events;


• Post-secondary education in science related subjects and/or relevant IT qualifications with specialized formal training in computer Science;


• Specialized training on relevant technologies is desirable;


• Good communication skills in English;


• Eligible to work in the EU.

EURACTIV OFFERS:

• Interesting work in a multicultural environment (international team of 100 people);


• Insight into EU politics;


• Insight into the work of a Brussels based EU media and media business;


• 6 months to one year contract under Belgian law (CIP). Paid internship. First 6 months, salary of 977'5€. Second 6 months, salary of 1.200€.

TO APPLY:

Please mention in the subject line “ICT Assistant - First and last name” and send your CV and a short cover letter to the following email address: selection@euractiv.com

EQUALITY AND DIVERSITY:

We are committed both to promoting equality and diversity within the organization and to Equal Opportunities in recruitment. We believe in equality of opportunity regardless of race or racial group (including colour, nationality, ethnicity, national origins), religion or belief, age, disability, sexual orientation, sex, gender re-assignment and gender identity, marriage and civil partnership, and pregnancy, maternity and paternity. This also includes any incidents of perceptive or associative discrimination and harassment. All hiring decisions are made entirely on merit. We encourage everyone to apply, even if you do not fit all the criteria.