- International Staff, NATO HQ
- Brussels, Belgium (Remote)
- Full-time
Handy Person
- International Staff, NATO HQ
Brussels, Belgium
Full-time
Published:
Application Deadline: March 19, 2025
- International Staff, NATO HQ
Brussels, Belgium
Full-time
Published:
Application Deadline: March 19, 2025
SUMMARY:
The Executive Management (EM) Division has the lead role in the overall management of the NATO HQ. The EM Division covers the following directorates: HQ Support and Transformation (HQST), Human Resources (HR), Information. Communications and Technology Management (ICTM).
Within the EM-HQST directorate, the role of Infrastructure and Facilities Management (IFM) is to support NATO’s political and decision-making processes by managing and maintaining the NATO Headquarters site. IFM provides the International Staff (IS), International Military Staff (IMS), national Delegations, Partners, independent bodies and all others accommodated at NATO Headquarters, with facility management services. IFM is responsible for the overall management, supervision and technical and financial control of all in-sourced and out-sourced facility, maintenance, transportation and logistics services, major and minor investment projects and asset and inventory management in support of NATO Headquarters functions.
Under the supervision and guidance of the Handyperson/Mover Team Leader, the incumbent is responsible for the execution of material-handling operations in support of NATO HQ logistics activities, office moves and major conferences and events. The incumbent is also responsible for the placement and removal of temporary signage, furniture and equipment for scheduled events and works. They install and remove office equipment and accessories. Moreover, the incumbent assists in updating furniture, equipment and asset inventories and the reception, inventory and storage of received goods and materials.
QUALIFICATIONS AND EXPERIENCE:
Essential
The incumbent must:
Desirable
The following would be considered an advantage:
MAIN ACCOUNTABILITIES:
Stakeholder Management
Ensure compliance with established detailed planning, scheduling, and coordination. Build and maintain routine working relationships within IFM and the NATO Office of Security.
Information Management
Assist in furniture and equipment inventory record maintenance. Assist in updating and checking the asset inventory. Provide information on works carried out through the Facility Management Information System (FMIS) (e.g. Planon).
Planning and Execution
Ensure the timely removal, placement and delivery of furniture, equipment, flags and supplies in order to meet set expectations. Install/remove small office accessories (hangers, whiteboards, etc.). Put up temporary signage (posters, signage, etc.). Assist, as required, with the reception, inventory and storage of goods.
Project Management
Provide all requested logistics support for specific events and meetings, such as Ministerials and Summits. Keep storage rooms in proper order and monitor the overall condition of materials and equipment.
Expertise Development
Properly implement internal work processes and take part in training required for the performance of the job. Perform any other related duty as assigned.
INTERRELATIONSHIPS:
The incumbent reports to the Handyperson/Mover Team Leader, or their replacement. The incumbent may be required to work alone or in a team.
COMPETENCIES:
The incumbent must demonstrate:
CONTRACT:
Contract to be offered to the successful applicant (if non-seconded): Definite duration contract of three years’ duration; possibility of an indefinite duration contract thereafter.
Contract clause applicable
Note: Irrespective of previous qualifications and experience, candidates for twin-graded posts will be appointed at the lower grade. Advancement to the higher grade is not automatic, and will not normally take place during the first three years of service in the post. Under specific circumstances, serving staff members may be appointed directly to the higher grade, and a period of three years might be reduced by up to twenty four months for external candidates. These circumstances are described in the IS directive on twin-graded posts.
USEFUL INFORMATION REGARDING APPLICATION AND RECRUITMENT PROCESS:
Please note that we can only accept applications from nationals of NATO member countries. Applications must be submitted using e-recruitment system, as applicable:
Before you apply to any position, we encourage you to click here and watch our video providing 6 tips to prepare you for your application and recruitment process. Do you have questions on the application process in the system and not sure how to proceed? Click here for a video containing the information you need to successfully submit your application on time.
More information about the recruitment process and conditions of employment, can be found at our website.
Appointment will be subject to receipt of a security clearance (provided by the national Authorities of the selected candidate), approval of the candidate’s medical file by the NATO Medical Adviser, verification of your study(ies) and work experience, and the successful completion of the accreditation and notification process by the relevant authorities.
NATO will not accept any phase of the recruitment and selection prepared, in whole or in part, by means of generative artificial-intelligence (AI) tools, including and without limitation to chatbots, such as Chat Generative Pre-trained Transformer (Chat GPT), or other language generating tools. NATO reserves the right to screen applications to identify the use of such tools. All applications prepared, in whole or in part, by means of such generative or creative AI applications may be rejected without further consideration at NATO’s sole discretion, and NATO reserves the right to take further steps in such cases as appropriate.
ADDITIONAL INFORMATION:
For information about the NATO Single Salary Scale (Grading, Allowances, etc.) please visit our website. Detailed data is available under the Salary and Benefits tab.
The Executive Management (EM) Division has the lead role in the overall management of the NATO HQ. The EM Division covers the following directorates: HQ Support and Transformation (HQST), Human Resources (HR), Information. Communications and Technology Management (ICTM).
Within the EM-HQST directorate, the role of Infrastructure and Facilities Management (IFM) is to support NATO’s political and decision-making processes by managing and maintaining the NATO Headquarters site. IFM provides the International Staff (IS), International Military Staff (IMS), national Delegations, Partners, independent bodies and all others accommodated at NATO Headquarters, with facility management services. IFM is responsible for the overall management, supervision and technical and financial control of all in-sourced and out-sourced facility, maintenance, transportation and logistics services, major and minor investment projects and asset and inventory management in support of NATO Headquarters functions.
Under the supervision and guidance of the Handyperson/Mover Team Leader, the incumbent is responsible for the execution of material-handling operations in support of NATO HQ logistics activities, office moves and major conferences and events. The incumbent is also responsible for the placement and removal of temporary signage, furniture and equipment for scheduled events and works. They install and remove office equipment and accessories. Moreover, the incumbent assists in updating furniture, equipment and asset inventories and the reception, inventory and storage of received goods and materials.
QUALIFICATIONS AND EXPERIENCE:
Essential
The incumbent must:
- Have completed secondary education to a satisfactory level;
- Have at least 3 years of relevant experience;
- Possess the appropriate driving licence according to Belgian regulations for category B;
- Be able to use and maintain handling equipment such as forklift trucks and similar equipment generally used in warehouses/logistics-related jobs;
- Possess the following minimum levels of NATO’s official languages (English/French): V(“Advanced”) in one; II (“Elementary”) in the other;
- Be prepared to travel and work outside normal office hours;
- Be in a good physical shape to perform demanding physical labour and be willing to pass a medical examination.
Desirable
The following would be considered an advantage:
- A valid certificate for using lifting equipment (e.g. forklifts, electrical pallet or jacks);
- Knowledge of the Dutch language.
MAIN ACCOUNTABILITIES:
Stakeholder Management
Ensure compliance with established detailed planning, scheduling, and coordination. Build and maintain routine working relationships within IFM and the NATO Office of Security.
Information Management
Assist in furniture and equipment inventory record maintenance. Assist in updating and checking the asset inventory. Provide information on works carried out through the Facility Management Information System (FMIS) (e.g. Planon).
Planning and Execution
Ensure the timely removal, placement and delivery of furniture, equipment, flags and supplies in order to meet set expectations. Install/remove small office accessories (hangers, whiteboards, etc.). Put up temporary signage (posters, signage, etc.). Assist, as required, with the reception, inventory and storage of goods.
Project Management
Provide all requested logistics support for specific events and meetings, such as Ministerials and Summits. Keep storage rooms in proper order and monitor the overall condition of materials and equipment.
Expertise Development
Properly implement internal work processes and take part in training required for the performance of the job. Perform any other related duty as assigned.
INTERRELATIONSHIPS:
The incumbent reports to the Handyperson/Mover Team Leader, or their replacement. The incumbent may be required to work alone or in a team.
- Direct reports: N/a;
- Indirect reports: N/a.
COMPETENCIES:
The incumbent must demonstrate:
- Achievement: Works to meet standards;
- Customer Service Orientation: Takes personal responsibility for correcting problems;
- Flexibility: Accepts the need for flexibility;
- Initiative: Reacts to short-term opportunities or problems;
- Organisational Commitment: Models loyalty;
- Self-Control: Responds calmly;
- Teamwork: Co-operates.
CONTRACT:
Contract to be offered to the successful applicant (if non-seconded): Definite duration contract of three years’ duration; possibility of an indefinite duration contract thereafter.
Contract clause applicable
- In accordance with the NATO Civilian Personnel Regulations, the successful candidate will receive a definite duration contract of three years, which may be followed by an indefinite duration contract;
- If the successful applicant is seconded from the national administration of one of NATO’s member States, a 3-year definite duration contract will be offered, which may be renewed for a further period of up to 3 years subject to the agreement of the national authority concerned. The maximum period of service in the post as a seconded staff member is six years;
- Serving staff will be offered a contract in accordance with the NATO Civilian Personnel Regulations.
Note: Irrespective of previous qualifications and experience, candidates for twin-graded posts will be appointed at the lower grade. Advancement to the higher grade is not automatic, and will not normally take place during the first three years of service in the post. Under specific circumstances, serving staff members may be appointed directly to the higher grade, and a period of three years might be reduced by up to twenty four months for external candidates. These circumstances are described in the IS directive on twin-graded posts.
USEFUL INFORMATION REGARDING APPLICATION AND RECRUITMENT PROCESS:
Please note that we can only accept applications from nationals of NATO member countries. Applications must be submitted using e-recruitment system, as applicable:
- For NATO civilian staff members only: please apply via the internal recruitment portal (link);
- For all other applications: www.nato.int/recruitment.
Before you apply to any position, we encourage you to click here and watch our video providing 6 tips to prepare you for your application and recruitment process. Do you have questions on the application process in the system and not sure how to proceed? Click here for a video containing the information you need to successfully submit your application on time.
More information about the recruitment process and conditions of employment, can be found at our website.
Appointment will be subject to receipt of a security clearance (provided by the national Authorities of the selected candidate), approval of the candidate’s medical file by the NATO Medical Adviser, verification of your study(ies) and work experience, and the successful completion of the accreditation and notification process by the relevant authorities.
NATO will not accept any phase of the recruitment and selection prepared, in whole or in part, by means of generative artificial-intelligence (AI) tools, including and without limitation to chatbots, such as Chat Generative Pre-trained Transformer (Chat GPT), or other language generating tools. NATO reserves the right to screen applications to identify the use of such tools. All applications prepared, in whole or in part, by means of such generative or creative AI applications may be rejected without further consideration at NATO’s sole discretion, and NATO reserves the right to take further steps in such cases as appropriate.
ADDITIONAL INFORMATION:
- NATO is committed to diversity and inclusion, and strives to provide equal access to employment, advancement and retention, independent of gender, age, nationality, ethnic origin, religion or belief, cultural background, sexual orientation, and disability. NATO welcomes applications of nationals from all member Nations, and strongly encourages women to apply;
- Building Integrity is a key element of NATO’s core tasks. As an employer, NATO values commitment to the principles of integrity, transparency and accountability in accordance with international norms and practices established for the defence and related security sector. Selected candidates are expected to be role models of integrity, and to promote good governance through ongoing efforts in their work;
- Due to the broad interest in NATO and the large number of potential candidates, telephone or e-mail enquiries cannot be dealt with;
- Applicants who are not successful in this competition may be offered an appointment to another post of a similar nature, albeit at the same or a lower grade, provided they meet the necessary requirements;
- The nature of this position may require the staff member at times to be called upon to travel for work and/or to work outside normal office hours;
- The organization offers several work-life policies including Teleworking and Flexible Working arrangements (Flexitime) subject to business requirements;
- Please note that the International Staff at NATO Headquarters in Brussels, Belgium is a non-smoking environment.
For information about the NATO Single Salary Scale (Grading, Allowances, etc.) please visit our website. Detailed data is available under the Salary and Benefits tab.
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