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Facilities Assistant

  • JLL - Jones Lang LaSalle
Brussels, Belgium
  • JLL - Jones Lang LaSalle
Brussels, Belgium


Customer Service

  • Greet, assist and direct candidates/new hires/visitors and the general public to the appropriate staff member;

  • Receive, direct and relay telephone, email and other queries;

  • Administration of parking spaces for visitors and employees;

  • Arrange taxis for client staff and visitors as requested;

  • Book onsite meeting rooms and hospitality as per client requests and according to site procedures.

HSE, Security & Quality

  • Liaise with site managing agent and site security;

  • Demonstrate permanent high level of security awareness, knowledge of emergency evacuation procedures, procedures for visits from local authorities as well as general Health & Safety;

  • Issuing of ID and access badges for new hires/vendors/visitors and maintaining record of same;

  • Monitor and maintain office and badge consumables in line within agreed stock levels;

  • Maintain the security sign-in book;

  • Carry out site induction, for new starters, act as the first line of support for any concerns raised as a result of online DSE assessment;

  • Understand & actively support JLL’s Quality Management program.

Site Operations

  • Acts as an onsite key point of contact for Post staff and client stakeholders in the absence of the Facilities Manager;

  • Conduct daily meeting room and office checks as required by Facilities Manager;

  • Prepare & serve hot beverages, layout & clear away catering as required;

  • Manage all the requests on the Facilities helpdesk and liaise with service providers;

  • Handle/Assist with incoming and outgoing mail enquiries according to the existing procedures;

  • Assist in coordinating the repair and maintenance of office equipment and in the ordering in of office supplies;

  • Keep accurate and update records of seating plan;

  • Ensure accurate and detailed hand over is planned & passed on (for tasks for within responsibility), if absent from the business.


  • Able to work within a team and use initiative;

  • Able to adapt to a fast pace and demanding environment;

  • An excellent communicator, both verbal and written. English is essential;

  • Proficiency in Outlook, Word and Excel is essential;

  • Prior experience in facilities, property management, hospitality or related field is preferred.

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