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Endpoint Security Engineer

  • NCI Agency BE, Brussels
Brussels, Belgium
Full-time
Published:
Application Deadline: July 22, 2024
  • NCI Agency BE, Brussels
Brussels, Belgium
Full-time
Published:
Application Deadline: July 22, 2024

This is a position within the NATO Communications and Information Agency (NCI Agency), an organization of the North Atlantic Treaty Organization (NATO).

The NCI Agency has been established with a view to meeting to the best advantage the collective requirements of some or all NATO nations in the fields of capability delivery and service provision related to Consultation, Command & Control as well as Communications, Information and Cyber Defence functions, thereby also facilitating the integration of Intelligence, Surveillance, Reconnaissance, Target Acquisition functions and their associated information exchange.

The Directorate of CIS Support Units (DCSUs) leads CIS Support Units (CSUs) business area and oversee all CSUs, along with the Operations and Exercises Service Line.

DCSUs enables end-to-end CIS services by directing the Agency's local units at each command location through the installation, operation, maintenance and support of the full range of CIS capabilities.

The CSUs play an integral role in the delivery of catalogue and non-catalogue services to the Agency's customers.

DCSUs also commands the Agency's Operations and Exercises team. This team is the Agency's interface for supplying the Command and Control Catalogue of Services to customers that are planning and/or executing operations and exercises. The Operations and Exercises team ensures that the Agency's responsibilities to deployed operations are met in line with arrangements for Command and Control, agreed Service Level Agreements and possible additional resources received through the Customer Request Form and Price Proposal (PP) process.

NCI Agency CIS Support Unit (CSU) Brussels, located in Brussels (BEL) is the primary Information, Communications and Technology (ICT) service provider for 24/7 support to the Secretary General, the International Staff (IS), the International Military Staff (IMS) and other Customers in the NATO Headquarters in Brussels. CSU Brussels enables end-to-end CIS services as it installs, operates, maintains and supports the full range of CIS capabilities during peacetime, crisis and war throughout its allocated Area of Responsibility (AOR) and as otherwise directed.

The Cyber Security Section (CSS) performs a broad range of cyber security activities as delegated by the Cyber Security Service Line and under the direct command and control of the CSU commander. These activities include advise to the CSU Commander about cyber security policies and risk assessments, acting as the integration point of contact for implementation of cyber security new capability fielding initiatives, provision of Level One cyber security expertise and lifecycle support as required, verification of the implementation of security settings and change management controls at the local level, assessing and redistributing cyber security alerts to CSU users and leadership, administering endpoint security services. Furthermore the CSS supports the incident management process, provides on-site support, reports in direct coordination with the Cyber Security Service Line and implements remediation measures. While developing situational awareness when monitoring assigned systems and portions of the network. CSS also performs crypto key-management for itself and Customers in the assigned Area of Responsibility within policy guidelines and serves as the point of contact for new cryptographic equipment installation and implementation.

WHO WE ARE:

For more than 70 years, NATO’s mission has been to preserve peace and security in the Alliance for nearly one billion citizens. The NATO Communications and Information Agency (NCI Agency) and its predecessors have worked tirelessly in providing the means that enable the connectedness and togetherness that keep our Alliance strong. We are the NCI Agency, a team of 3000 civilian and military staff in 29 locations throughout Europe, North America and Asia.

Our technology and cyber experts allow NATO to conduct critical operations, protect NATO’s airspace, make data-driven decisions, defend against cyber-attacks, secure NATO networks and maintain superiority in space. This is all possible because of our greatest force, our people. In order to keep this edge we aim to hire, train and retain the very best staff.

Our staff members represent both the diversity and unity of our Alliance. When you join the NCI Agency, you will be part of an organization where you can contribute authentically to the mission and purpose of NATO and help us keep our technological edge.

ABOUT THE JOB:

Based in Brussels, Belgium you will join the Agency as we embark on a journey to transform our IT services to support NATO’s Digital Endeavour. You will join CSU Brussels, which is the leading provider of Communications and Information System (CIS) products and services to locally based NATO entities such as the NATO Headquarters (NHQ). CSU Brussels enables end-to-end CIS services and manages critical technological capabilities during peacetime, crisis and war.

We are looking for a driven and enthusiastic Endpoint Security Engineer who will take on the following roles and responsibilities:

  • Manage and operate endpoint security systems (anti-virus, data loss protection, host firewalls, application control, etc);

  • Manage cyber security gateway systems (firewalls, proxies, email gateway, VPNs, etc);

  • Operate log consolidation systems and support log data analysis;

  • Assist with cyber security advice and provide Level 1, Level 2 support as required;

  • Supports vulnerability assessments and Security Testing and Verification (ST&V) plans within policy guidelines, and as directed.


DUTIES:

Under the direction of the Section Head the incumbent will perform duties such as the following:

  • Manage and operate endpoint security systems (anti-virus, data loss protection, host firewalls, application control, etc);

  • Manage cyber security gateway systems (firewalls, proxies, email gateway, VPNs, etc);

  • Operate log consolidation systems and support log data analysis;

  • Assist in managing public key infrastructure in accordance with NATO, ACO and Agency directives;

  • Initiate and maintain liaison with other internal units, Service Lines and other Security Authorities;

  • Assist with cyber security advice and provide Level 1, Level 2 support as required;

  • Execute the security incident management process and advise on improvements;

  • Supports vulnerability assessments and Security Testing and Verification (ST&V) plans within policy guidelines, and as directed;

  • Responsible for monitoring of assigned systems and portions of the networks, including support to local cyber security training and awareness programs;

  • Co-ordinates assistance to L3 support, as required, in respect to event analysis and interpretation - and direction by Cyber Security Service Line;

  • Periodically provide on demand support outside of business hours that could require working on site;

  • Work on own initiative with limited supervision, and possibly lead others as required;

  • Plan, manage, coordinate and conduct work to meet quality targets;

  • Take initiative to investigate and resolves issues in a systematic approach;

  • Assist superiors and recommends solutions;

  • Deputize for higher grade staff, if required;

  • Perform other duties as may be required.


EXPERIENCE AND EDUCATION:

  • Higher vocational training in a relevant discipline with 3 years post-related experience, or a secondary educational qualification with 5 years post-related experience;

  • Experience of cyber security activities in large, complex and possibly classified ICT environments with 2.000+ end-user devices;

  • Strong network knowledge;

  • Ability to create documentation including diagrams and processes;

  • Good Communication skills, both verbal and written;

  • ITIL v3 certification(s);


DESIRABLE EXPERIENCE AND EDUCATION:

  • Experience with McAfee endpoint security (anti-virus, data loss protection, host firewalls, application control, etc);

  • Possession of at least one security certification (i.e., ISC, EC-Council, SANS) is highly desirable;

  • Experience administering Microsoft 365 environments;Prior experience of working in an international environment comprising both military and civilian elements;

  • Knowledge of NATO responsibilities and organization, including ACO and ACT.


LANGUAGE PROFICIENCY:

A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable.
NOTE: Most of the work of the NCI Agency is conducted in the English language.

COMPETENCIES OR PERSONAL ATTRIBUTES:

  • Relating and Networking: Easily establishes good relationships with customers and staff; relates well to people at all levels; builds wide and effective networks of contacts; uses humour appropriately to bring warmth to relationships with others;

  • Delivering Results and Meeting Customer Expectations: Focuses on customer needs and satisfaction; sets high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic, methodical and orderly way; consistently achieves project goals;

  • Adapting and Responding to Change: Adapts to changing circumstances; tolerates ambiguity; accepts new ideas and change initiatives; adapts interpersonal style to suit different people or situations; shows an interest in new experiences;

  • Achieving Personal Work Goals and Objectives: Accepts and tackles demanding goals with enthusiasm; works hard and puts in longer hours when it is necessary; seeks progression to roles of increased responsibility and influence; identifies own development needs and makes use of developmental or training opportunities.


Please note that the internal job title for this role is Principal Analyst (Cyber Security – Endpoint).

ABOUT YOU:

The valuable knowledge and experience that you bring to this role are:

  • Higher vocational training in a relevant discipline with 3 years post-related experience, or a secondary educational qualification with 5 years post-related experience;

  • Experience of cyber security activities in large, complex and possibly classified ICT environments with 2.000+ end user devices;

  • (Optional – not required) Experience with McAfee endpoint security  (anti-virus, data loss protection, host firewalls, application control, etc);

  • (Optional – not required) Possession of at least one security certification (i.e., ISC, EC-Council, SANS);

  • Fluency in English, both written and spoken.


WHAT WE OFFER:

  • Genuinely meaningful work as part of the most successful alliance in history;

  • 3 year contract with competitive tax-free salary and household and children’s allowances;

  • Privileges for expatriate staff including expatriation and education allowances (where appropriate) and additional home leave;

  • Excellent private health insurance scheme;

  • Generous annual leave of 30 days plus official holidays;

  • NATO Pension Scheme;

  • Development programs such as professional training, wellbeing, and more


To learn more about NCI Agency and our work, please visit our website.

The NCI Agency prides itself on being an equal opportunity employer. We are committed to fostering an inclusive environment of mutual respect and value uniqueness and differences in gender, gender identity, race, ethnic or cultural origin, age, religion, sexual orientation and physical or neurocognitive ability.

Additional details on the conditions of application can be found via the NCI Agency career site.
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