- International Staff, NATO HQ
- Brussels, Belgium (Remote)
- Full-time
Data Analyst
- International Staff, NATO HQ
Brussels, Belgium
Full-time
Published:
Application Deadline: April 20, 2025
- International Staff, NATO HQ
Brussels, Belgium
Full-time
Published:
Application Deadline: April 20, 2025
SUMMARY:
NATO’s Public Diplomacy efforts serve a vital function within the Alliance by communicating its purpose and priorities to audiences worldwide. In fulfilling this role, the Public Diplomacy Division (PDD) actively strengthens NATO’s public image, thereby fostering trust in and support for the Alliance. The Division also acts as coordinator for strategic communication activities across all NATO civilian and military bodies and commands.
The Data Insights and Information Threats section sits within PDD. It comprises the Information Environment Assessment (IEA) Unit, Audience Research Team, and a team managing strategic communications policy and NATO’s work on countering information threats. The Information Environment Assessment Unit, comprised of an Analysis and a Data Team, is the engine that provides data and evidence-based analysis of, and insights into, the information environment. The Unit develops action-orientated reporting and alerting to help NATO improve its Strategic Communications, as well as engagement with relevant stakeholders internally and externally.
The incumbent carries out the duties of IEA Data Analyst in a fast-paced and dynamic work environment. They are responsible for applying data analytics to the collection and analysisof multiple publicly and commercially available data sources and services. Additionally, the incumbent produces analytical products with actionable recommendations, supporting datadriven decision making and helping to ensure a strategic approach to PDD’s multifaceted communications. They also help to shape the acquisition and adoption of cutting-edge analytical tools to help NATO’s IEA capability evolve.
QUALIFICATIONS AND EXPERIENCE:
Essential
The incumbent must:
Desirable
The following would be considered an advantage:
MAIN ACCOUNTABILITIES:
Information Management
Contribute in an active, timely and well-coordinated manner to PDD’s work in the area of Information Environment Assessment, by delivering high quality reports including actionable recommendations based on the assessment of the information environment. Glean and share insights with PDD leadership on information threats targeting NATO.
Knowledge Management
Keep abreast of industry developments relevant to Information Environment Assessment, including emerging best practice analytical methodologies. Provide clear insight and recommendations to civilian and military staffs from multiple disciplines, including those directly responsible for analysing and evaluating information and communications products. Ensure that this expertise is translated into effective Information Environment Assessments reporting. Use sound political judgement when making recommendations on adjusting NATO’s communications based on regular analysis and assessment.
Expertise Development
Apply data analytics to the collection and analysis of traditional and social media. Contribute to improving the quality, scope and operational relevance of the IEA reports delivered by PDD. Identify and analyse trends, and distil actionable insights to brief NATO communicators and decision-makers. Test traditional media, social media and disinformation analysis tools and advise on procurement and contracted services.
Stakeholder Management
Work closely with the IEA Unit, Audience Research Team and StratCom policy team within the section to integrate IEA into the communications planning process and coordinate seamlessly with other sections within PDD. Develop and maintain professional relationships across the civilian and military staff to promote synergies within and between different disciplines, including intelligence, cyber, operations, data policy, logistics, and information management. Work with Allies and partners, including the European External Acton Service and G7 Rapid Response Mechanism, to exchange expertise related to analysing information threats. Coordinate effectively with various stakeholders in order to get useful inputs with actionable recommendations for the delivery of regular IEA reports. Identify, strengthen and build relationships with partners, researchers and other experts to become better informed on IEA.
Project Management
Plan and deliver reports within tight deadlines on issues of relevance to PDD and senior NATO leadership. Demonstrate political acumen when selecting topics and analysing and assessing trends in the information environment. Work with other divisions at NATO to deliver briefings for senior NATO staff. Use initiative to recommend opportunities for Information Environment Assessment.
Perform any other related duty as assigned.
INTERRELATIONSHIPS:
The incumbent carries out their duties under the overall direction of the Head, Information Environment Assessment Unit, and following day-to-day guidance of the Lead, Data Team. The incumbent maintains a close working relationship with other staff in the Unit, members of PDD, as well as counterparts in other Divisions, other NATO entities and in Allied Delegations and capitals.
COMPETENCIES:
The incumbent must demonstrate:
CONTRACT:
Contract to be offered to the successful applicant (if non-seconded): Definite duration contract of three years; possibility of renewal for up to three years, during which the incumbent may apply for conversion to an indefinite duration contract.
Contract clause applicable
USEFUL INFORMATION REGARDING APPLICATION AND RECRUITMENT PROCESS:
Please note that we can only accept applications from nationals of NATO member countries. Applications must be submitted using e-recruitment system, as applicable:
Before you apply to any position, we encourage you to click here and watch our video providing 6 tips to prepare you for your application and recruitment process. Do you have questions on the application process in the system and not sure how to proceed? Click here for a video containing the information you need to successfully submit your application on time.
More information about the recruitment process and conditions of employment, can be found at our website (http://www.nato.int/cps/en/natolive/recruit-hq-e.htm).
Appointment will be subject to receipt of a security clearance (provided by the national Authorities of the selected candidate), approval of the candidate’s medical file by the NATO Medical Adviser, verification of your study(ies) and work experience, and the successful completion of the accreditation and notification process by the relevant authorities.
NATO will not accept any phase of the recruitment and selection prepared, in whole or in part, by means of generative artificial-intelligence (AI) tools, including and without limitation to chatbots, such as Chat Generative Pre-trained Transformer (Chat GPT), or other language generating tools. NATO reserves the right to screen applications to identify the use of such tools. All applications prepared, in whole or in part, by means of such generative or creative AI applications may be rejected without further consideration at NATO’s sole discretion, and NATO reserves the right to take further steps in such cases as appropriate.
ADDITIONAL INFORMATION:
NATO does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. For more info please click here.
NATO’s Public Diplomacy efforts serve a vital function within the Alliance by communicating its purpose and priorities to audiences worldwide. In fulfilling this role, the Public Diplomacy Division (PDD) actively strengthens NATO’s public image, thereby fostering trust in and support for the Alliance. The Division also acts as coordinator for strategic communication activities across all NATO civilian and military bodies and commands.
The Data Insights and Information Threats section sits within PDD. It comprises the Information Environment Assessment (IEA) Unit, Audience Research Team, and a team managing strategic communications policy and NATO’s work on countering information threats. The Information Environment Assessment Unit, comprised of an Analysis and a Data Team, is the engine that provides data and evidence-based analysis of, and insights into, the information environment. The Unit develops action-orientated reporting and alerting to help NATO improve its Strategic Communications, as well as engagement with relevant stakeholders internally and externally.
The incumbent carries out the duties of IEA Data Analyst in a fast-paced and dynamic work environment. They are responsible for applying data analytics to the collection and analysisof multiple publicly and commercially available data sources and services. Additionally, the incumbent produces analytical products with actionable recommendations, supporting datadriven decision making and helping to ensure a strategic approach to PDD’s multifaceted communications. They also help to shape the acquisition and adoption of cutting-edge analytical tools to help NATO’s IEA capability evolve.
QUALIFICATIONS AND EXPERIENCE:
Essential
The incumbent must:
- Possess a university degree, from an institute of a recognized standing, in a field relevant for the role (preferably such as data science or international relations);
- Have 2 years of professional experience in data analytics, and qualitative and quantitative research methods;
- Possess proven experience applying data analytics to the collection and analysis of traditional and social media;
- Possess proven experience in developing reporting products for senior and/or executive audiences;
- Be able to explain data as a convincing story;
- Have excellent communication, drafting and oral presentation skills;
- Demonstrate sound political judgment;
- Have strong interpersonal skills, and the ability to interact within a multicultural team and with diverse stakeholders across the Organization;
- Possess the following minimum levels of NATO’s official languages (English/French): V (“Advanced”) in one; I (“Beginner”) in the other.
Desirable
The following would be considered an advantage:
- Experience with quantitative methods and their application to trend analysis;
- Experience with natural language processing;
- Basic knowledge of programming languages, such as Python;
- Geographic expertise (Russia, China or/and Middle East North Africa);
- Experience with methods and techniques to evaluate and assess communications activities, including relevant measurement and assessment frameworks and tools;
- Knowledge of and/or experience in analysing information threats, using publicly and commercially available data sources and services to characterize threat actors’ campaigns, capabilities, and their tactics, techniques, and procedures (TTPs);
- Knowledge of and/or experience in implementing best-practice analytical methodologies to structure and scale data models for analysing information threats.
MAIN ACCOUNTABILITIES:
Information Management
Contribute in an active, timely and well-coordinated manner to PDD’s work in the area of Information Environment Assessment, by delivering high quality reports including actionable recommendations based on the assessment of the information environment. Glean and share insights with PDD leadership on information threats targeting NATO.
Knowledge Management
Keep abreast of industry developments relevant to Information Environment Assessment, including emerging best practice analytical methodologies. Provide clear insight and recommendations to civilian and military staffs from multiple disciplines, including those directly responsible for analysing and evaluating information and communications products. Ensure that this expertise is translated into effective Information Environment Assessments reporting. Use sound political judgement when making recommendations on adjusting NATO’s communications based on regular analysis and assessment.
Expertise Development
Apply data analytics to the collection and analysis of traditional and social media. Contribute to improving the quality, scope and operational relevance of the IEA reports delivered by PDD. Identify and analyse trends, and distil actionable insights to brief NATO communicators and decision-makers. Test traditional media, social media and disinformation analysis tools and advise on procurement and contracted services.
Stakeholder Management
Work closely with the IEA Unit, Audience Research Team and StratCom policy team within the section to integrate IEA into the communications planning process and coordinate seamlessly with other sections within PDD. Develop and maintain professional relationships across the civilian and military staff to promote synergies within and between different disciplines, including intelligence, cyber, operations, data policy, logistics, and information management. Work with Allies and partners, including the European External Acton Service and G7 Rapid Response Mechanism, to exchange expertise related to analysing information threats. Coordinate effectively with various stakeholders in order to get useful inputs with actionable recommendations for the delivery of regular IEA reports. Identify, strengthen and build relationships with partners, researchers and other experts to become better informed on IEA.
Project Management
Plan and deliver reports within tight deadlines on issues of relevance to PDD and senior NATO leadership. Demonstrate political acumen when selecting topics and analysing and assessing trends in the information environment. Work with other divisions at NATO to deliver briefings for senior NATO staff. Use initiative to recommend opportunities for Information Environment Assessment.
Perform any other related duty as assigned.
INTERRELATIONSHIPS:
The incumbent carries out their duties under the overall direction of the Head, Information Environment Assessment Unit, and following day-to-day guidance of the Lead, Data Team. The incumbent maintains a close working relationship with other staff in the Unit, members of PDD, as well as counterparts in other Divisions, other NATO entities and in Allied Delegations and capitals.
- Direct reports: N/a;
- Indirect reports: N/a.
COMPETENCIES:
The incumbent must demonstrate:
- Achievement: Works to meet standards;
- Analytical Thinking: Sees multiple relationships;
- Clarity and Accuracy: Checks own work;
- Conceptual Thinking: Applies learned concepts;
- Customer Service Orientation: Takes personal responsibility for correcting problems;
- Empathy: Is open to others’ perspectives;
- Impact and Influence: Takes multiple actions to persuade;
- Initiative: Is decisive in a time-sensitive situation;
- Teamwork: Solicits inputs and encourages others.
CONTRACT:
Contract to be offered to the successful applicant (if non-seconded): Definite duration contract of three years; possibility of renewal for up to three years, during which the incumbent may apply for conversion to an indefinite duration contract.
Contract clause applicable
- In accordance with the contract policy, this is a post in which turnover is desirable for political reasons in order to be able to accommodate the Organisation's need to carry out its tasks as mandated by the Nations in a changing environment, for example by maintaining the flexibility necessary to shape the Organisation's skills profile, and to ensure appropriate international diversity;
- The maximum period of service foreseen in this post is 6 years. The successful applicant will be offered a 3-year definite duration contract, which may be renewed for a further period of up to 3 years. However, according to the procedure described in the contract policy the incumbent may apply for conversion to an indefinite contract during the period of renewal and no later than one year before the end of contract;
- If the successful applicant is seconded from the national administration of one of NATO’s member States, a 3-year definite duration contract will be offered, which may be renewed for a further period of up to 3 years subject also to the agreement of the national authority concerned. The maximum period of service in the post as a seconded staff member is six years;
- Serving staff will be offered a contract in accordance with the NATO Civilian Personnel Régulations.
USEFUL INFORMATION REGARDING APPLICATION AND RECRUITMENT PROCESS:
Please note that we can only accept applications from nationals of NATO member countries. Applications must be submitted using e-recruitment system, as applicable:
- For NATO civilian staff members only: Please apply via the internal recruitment portal (link);
- For all other applications: www.nato.int/recruitment.
Before you apply to any position, we encourage you to click here and watch our video providing 6 tips to prepare you for your application and recruitment process. Do you have questions on the application process in the system and not sure how to proceed? Click here for a video containing the information you need to successfully submit your application on time.
More information about the recruitment process and conditions of employment, can be found at our website (http://www.nato.int/cps/en/natolive/recruit-hq-e.htm).
Appointment will be subject to receipt of a security clearance (provided by the national Authorities of the selected candidate), approval of the candidate’s medical file by the NATO Medical Adviser, verification of your study(ies) and work experience, and the successful completion of the accreditation and notification process by the relevant authorities.
NATO will not accept any phase of the recruitment and selection prepared, in whole or in part, by means of generative artificial-intelligence (AI) tools, including and without limitation to chatbots, such as Chat Generative Pre-trained Transformer (Chat GPT), or other language generating tools. NATO reserves the right to screen applications to identify the use of such tools. All applications prepared, in whole or in part, by means of such generative or creative AI applications may be rejected without further consideration at NATO’s sole discretion, and NATO reserves the right to take further steps in such cases as appropriate.
ADDITIONAL INFORMATION:
- NATO is committed to diversity and inclusion, and strives to provide equal access to employment, advancement and retention, independent of gender, age, nationality, ethnic origin, religion or belief, cultural background, sexual orientation, and disability. NATO welcomes applications of nationals from all member Nations, and strongly encourages women to apply. NATO is committed to fostering an inclusive and accessible working environment, where all candidates living with disabilities can fully participate in the recruitment and selection process;
- If you require reasonable accommodation, please inform us during your selection process. Candidates will be required to provide documented medical evidence to support their request for accommodation. Building Integrity is a key element of NATO’s core tasks;
- As an employer, NATO values commitment to the principles of integrity, transparency and accountability in accordance with international norms and practices established for the defence and related security sector. Selected candidates are expected to be role models of integrity, and to promote good governance through ongoing efforts in their work;
- Due to the broad interest in NATO and the large number of potential candidates, telephone or e-mail enquiries cannot be dealt with. Applicants who are not successful in this competition may be offered an appointment to another post of a similar nature, albeit at the same or a lower grade, provided they meet the necessary requirements. The nature of this position may require the staff member at times to be called upon to travel for work and/or to work outside normal office hours;
- The organization offers several work-life policies including Teleworking and Flexible Working arrangements (Flexitime) subject to business requirements. Please note that the International Staff at NATO Headquarters in Brussels, Belgium is a non-smoking environment. For information about the NATO Single Salary Scale (Grading, Allowances, etc.) please visit our website. Detailed data is available under the Salary and Benefits tab.
NATO does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. For more info please click here.
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